Due to the perishable nature and strict hygiene standards of our food items (dry fruits, seasoned and chocolate-coated products), we do not accept general returns or exchanges.
Eligibility for Replacement Replacements are ONLY provided under the following circumstances:
You received a damaged item/package.
You received the wrong item/flavor.
Mandatory Unboxing Video Requirement
To claim a replacement, an unboxing video is mandatory.
The video must clearly show the unopened outer parcel, shipping label, opening of the box, and the damaged/wrong item inside without any cuts or edits.
Reporting Window
You must notify us within 24 hours of delivery by emailing eatcrisporia@gmail.com or WhatsApping us at +91 9001298823 with your Order ID, unboxing video, and pictures.
Claims raised after 24 hours of delivery will not be entertained. Upon verification, a replacement parcel will be dispatched promptly.
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